2 DAYS TO GO! FREE MULTIMEDIA WORKSHOP

Free Multimedia Workshop countdown; 2 days to go! @ Latobak Branding. 37, oyedele oguniyi str, Anthony-Maryland, Lagos. Date sat 24/05/2014. Time: 10am. Spread the word. Register now @ toonwalkstudios.com/multimedia-training/ Limited seats available.

Comments

Post a Comment

Popular posts from this blog

Don’t Be Afraid to Negotiate with Someone More Powerful

It can be daunting to ask your boss for a new assignment or to try to land a deal with a major client. But you can succeed if you approach the negotiation in the right way. Don't let fear of the competition cloud your judgment. Often, if other candidates are being interviewed or six vendors are vying for the contract, we’re tempted to lower our demands. Don’t decrease your value — think about the skills and expertise you bring to the table that others do not. To conquer your fear, the most important thing is to be well-prepared. Make a list of what you want from the negotiation and why, and then study your counterpart's motivations, obstacles, and goals, so you can brainstorm creative solutions that will work for both of you. Find data to help you make your case, and build trust by listening and asking questions. All of this will help you keep your cool.  Adapted from “ How to Negotiate with Someone More Powerful than You" by Carolyn O'Hara.
Read more

Three Tips for Motivating Your Customer Service Team

February 11, 2014 Scripting exactly what customer service employees should do in every situation drains the initiative out of even the most highly motivated workers. But when you set up a system that enables you to trust your employees to exercise their own judgment and learn from their experience, they may well deliver a far better customer experience. 1. Establish guardrails. People handling calls should understand where they have latitude and where they don’t. Within those guardrails, your team should be free to exercise judgment. 2. Seek feedback. Ask customers for feedback after each transaction. Circulate the comments to team leaders so they can see where they’re succeeding, where they still have work to do, and what, specifically, your customers point out. 3. Coaching and support. Free your supervisors and experienced customer care professionals from some tasks so they can devote time to coaching and getting new hires get up to speed. Adapted from “Leading ...
Read more

Power Your Future with Multimedia Education

Image
Own Tomorrow Now Multimedia Education has d potential to spark another wave of technological advancement in digital production & content development in Africa, which will empower a new set of middle class. With the Power of Multimedia, the younger generation can tell the African story in a different way. Nurture your creativity through Multimedia Education. It will empower you for life. Enroll now for a new session & get 80% discount @ www.toonwalkstudios.com help a child nurture a dream
Read more